Frequently asked questions

General

What is Cowrywise?
Why should I use Cowrywise?
How are you able to offer higher returns than traditional banks?
What kind of debit cards can I use on Cowrywise?

Safety & Security

How secure is my information?
Do you have a licence?
Does Cowrywise offer two-factor authentication (2FA)?
What does a flagged account mean?
How safe is my money?

Savings & Returns

How much can I save on Cowrywise?
What types of savings and investment plans are available on Cowrywise?
How many saving plans can I create?
How long can I keep my savings and investment with Cowrywise?
What rate of return do I earn on my plans?
How do my earnings accumulate on Cowrywise?
Can I pause my plans?
When does my saving begin to earn interest?
Can I monitor my savings and interest?

Mutual Funds

What is a mutual fund?
What are the various types of mutual funds?
How do I invest in mutual funds?
How much interest can I earn with mutual funds?
Are mutual funds better than Cowrywise savings?
Does my investment earn interest daily?
What is the Systematic Investment Program (SIP)?
How can I redeem my investment?
What is the Cowrywise Stash?
What is the management fee?
What is the processing fee?
Who is a fund manager?
Who is a trustee in a mutual fund?
What does a registrar do?
What is a risk assessment?

Fees & Charges

How much do you charge?

Withdrawals

When can I withdraw my money?
How do I withdraw my money?