Frequently Asked Questions

General

What is Cowrywise?

Why should I save on Cowrywise?

How are you able to offer higher returns than traditional banks?

What kind of debit cards can I use on Cowrywise?

Safety &
Security

How secure is my information?

Do you have a licence?

Does Cowrywise offer two-factor authentication (2FA)?

What does a flagged account mean?

How safe is my money?

Savings &
Returns

How much can I save on Cowrywise?

What types of savings and investment plans are available on Cowrywise?

How many saving plans can I create?

How long can I keep my savings and investment with Cowrywise?

What rate of return do I earn on my plans?

How do my earnings accumulate on Cowrywise?

Can I pause my plans?

When does my saving begin to earn returns?

Can I monitor my savings and returns?

Mutual
Funds

What is a mutual fund?

What are the various types of mutual funds?

How do I invest in mutual funds?

How much interest can I earn with mutual funds?

Are mutual funds better than Cowrywise savings?

Does my investment earn interest daily?

What is the Systematic Investment Program (SIP)?

How can I redeem my investment?

What is the Cowrywise Stash?

What is the management fee?

What is the processing fee?

Who is a fund manager?

Who is a trustee in a mutual fund?

What does a registrar do?

What is a risk assessment?

Fees &
Charges

How much do you charge?

Withdrawals

When can I withdraw my money?

How do I withdraw my money?

Our People

Who is behind Cowrywise?